In two lines: AI Agents are artificial-intelligence assistants that know your workspace data and help you understand it, generate content, and get tasks done without leaving the screen. The most used one is MB Suite AI (or MIA — it's the same), which you open with ⌘J or the MB AI button in the top bar; in the AI Agents section you see, create, and control all of them.
What is an AI agent?
It's an AI assistant with a defined role and access to certain data in your workspace. It's good for three things:
- Answer and analyze — it summarizes a dashboard, explains a metric, answers questions about your operation.
- Generate content — texts, ideas, drafts.
- Propose actions — for example creating a task or a campaign, which you confirm before it runs.
The platform's native agent is MB Suite AI, which you may see referred to as MIA: it's the same. It's available on every screen and knows the view you're on. Get to know it in Ask MIA about what you see on screen.
What types of agents are there?
In the AI Agents section, the Agents tab groups them with a filter (All, System, Workspace, and, in agencies, Account):
- System — global agents, available to all users. They come ready and can't be edited.
- Workspace — agents that belong to your organization, which you configure with your instructions and the AI model you choose, tailored to how you work.
- Account (agency workspaces only) — agents specialized per client, which access that account's data.
Where do I find all this?
In the main menu, AI Agents. The section has four tabs:
- Agents — the list, where you create and edit.
- Usage — how much AI you used this month (see See your AI usage and control your credits).
- Limits — caps to control spend.
- Areas — which agent answers in each area of the product (see System agents: an expert for each area).
Where do I start?
- For daily use, talk to MB Suite AI (MIA): shortcut ⌘J or the MB AI button. It's the fastest path to value.
- If you want an assistant tailored to your team, create your own agent.
- To understand why the AI answers differently depending on the section, see how agents work by area.
Still have questions?
Ask MIA, the MB Suite AI assistant: open it with the MB AI button (⌘J) in the top bar. MIA knows the section you're in, so you can ask it directly about what you see on screen.