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See your AI usage and control your credits

Updated 2026-08-27

In two lines: MB Suite's AI runs on the credits included in your plan, which renew with each billing cycle. In AI Agents > Usage you see how much you've used and who consumed what; in Limits you define caps so the spend doesn't get away from you.

Where do I see how much AI I used?

In AI Agents, open the Usage tab. There you have, for the chosen month:

  • Monthly AI Credits — how many credits you've used out of the period's total.
  • Calls of the Month and Most Used Model — the usage volume and which model was used the most.
  • Per Agent and Per User — the breakdown of who and which agent consumed the most.
  • Usage per day — the month's curve, to spot spikes.

You change the period with the selector at the top. If you have an active subscription, the first option is Current cycle, with the exact dates of your billing cycle: the daily curve is cut to that window, even when it spans two months. The rest of the options are calendar months. In the Current cycle view, the Per Agent and Per User breakdown is shown in the monthly view —a note reminds you there.

The credit ring on your avatar

You don't need to open the Usage tab to know how you're doing: the ring around your avatar (top right) is a quick-glance balance indicator. It fills as the cycle's credits are used and turns amber, then red, as your Remaining balance gets low. Open the avatar menu to see the AI Credits section with Total, Remaining and Renews, and hit Buy credits to jump straight to this tab.

The ring and the Balance section are visible only to the workspace owner or admin — the same people who can buy credits. Members won't see them.

When do credits renew?

Under Plan credits you see the date: Renews on {date}, which matches your billing cycle (not the 1st of the month). It also appears in your avatar menu, in the Renews row. During the free trial you have a single pool for the whole trial period; when you activate your subscription you start with a fresh pool.

Purchased packs neither renew nor expire: they stay in your balance and are used automatically once the plan's credits run out.

What does the "Origin" column tell me?

In the Consumption by Dimension table, the Origin column shows where each consumption came from, with a badge:

  • AI Agents — your chats with the agents (MIA and the rest).
  • CRM — the CRM's AI roles, such as the Setter.
  • Social Inbox — Community Manager AI: reply drafts and replies in the Social Inbox.
  • Social Inbox — Analyst: sentiment and spam classification. It's optional: if you don't hire the position, nothing gets classified and it doesn't consume anything.

What are credits?

Each interaction with the AI consumes credits. Your plan's credits renew with each billing cycle — the Usage tab shows the exact date under Plan credits (Renews on …). If you need more, an owner or admin can buy additional packages with Buy credits; pack credits don't expire.

The pool is split into category budgets: Chat (conversations with agents), Multimedia (image generation — Content Studio series, photo sessions) and Voice. Each category has its own ceiling, so you can run out of Multimedia credits while still having Chat credits left. An owner or admin can reallocate the percentages between categories from AI › Consumo.

Voice is counted separately, with its own Voice Credits (MIA Voice): the plan's ones renew with each billing cycle and the extra ones don't expire.

Buying a credit pack: who can, and what gets charged

Buy credits is reserved for the owner and the admins. A member or a viewer sees the section, but the button is dimmed with the reason: "Only the owner or an admin can make purchases". When you press it, MB Suite shows a Confirm purchase dialog with the pack, the price, which account it's For and the Card that will be charged — the one already saved on your subscription. There's no external payment page and nothing to re-enter: you confirm and the credits are in your balance.

If you're an agency and you buy while inside a client Account whose subscription you pay, the dialog adds a Paid by row with your workspace: your card pays, and the credits land in that account's pool, for its team to use. The card at the top then shows the account's balance, with a note reminding you which pool you consume from when you work inside it. See Your agency's billing: plans and who pays for each account.

If you're working in an account whose subscription an agency pays, nobody on that account's team can buy — not even its owner. Instead of the button you'll see "Purchases for this account are managed by your workspace". Ask your agency to buy the pack for you.

How do I avoid going over budget?

In the Limits tab you can set consumption caps, so the team doesn't exceed what you planned without noticing. Combine it with the Per User breakdown to know where to adjust.

Still have questions?

Ask MIA, the MB Suite AI assistant: open it with the MB AI button (⌘J) in the top bar. MIA knows the section you're in, so you can ask it about what you see on screen — and it can also answer how-to questions about using MB Suite.