Your agency's billing: plans and who pays for each account

What determines my agency's cost?

Your plan: it defines how many accounts you can manage and which modules you have active, and as you add accounts you get a volume discount. The detail of tiers and prices is explained in Plans and pricing.

Who pays for each account?

Each account can be billed in two ways:

• Your agency pays — the usual mode: your workspace covers the subscription of all its accounts. You have your portal and you can give them access to a client panel.
• The client pays — the client themselves bears the cost of their account directly. Useful when you want each client to manage their part or to access modules through their own MB Suite account.

How do I make a client pay for their account?

When you activate the client's account, at the billing step you choose The client pays. Once you confirm it, that account's owner receives by email an invitation to add their own payment method, with a grace period to complete it. The account stays in "Waiting for activation" until the client completes the payment. See Create and activate a client's account.

Where do I manage all this?

In Settings > Subscription you see your plan, your next charge, and the invoices, and you change tier whenever you need to. See Manage your subscription.