Why doesn't my account show data if I already connected the platform?
Because they're two different steps: connecting authorizes MB Suite to access the platform; assigning the data source tells each Account which of those ad accounts or profiles belongs to it. Without that second step, the Account doesn't know what data to show.
How do I assign the data sources?
Enter the client's Account and go to Settings > Data Sources. On each connected platform, use Connect (or Edit, if it already had a source) and choose which ad account, property, or profile belongs to it.
When you save, that Account's dashboards, reports, and metrics start populating with the correct data.
And if I still don't see data?
Check that the source is assigned to the correct Account and that the connection doesn't have pending permissions. If the problem persists, see I can't connect or a platform disconnected.
Still have questions?
Ask MIA, the MB Suite AI assistant: open it with the MB AI button (⌘J) in the top bar. MIA knows the section you're in, so you can ask it directly about what you see on screen.