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Get the most out of the Client Portal: use cases

Updated 2026-07-13

In two lines: beyond "granting access", the portal is your professional delivery. These are common cases, with what to do and what you gain.

Give a new client access in minutes

Situation: you closed a client and want them to see their data today. What to do: in Client Portal, use New Client with the Invite Client option and assign them their Account. Result: the client completes their registration and enters on their own, without you preparing anything by hand.

A portal focused only on results

Situation: the client doesn't want to navigate the product, they only want to see their reports. What to do: when creating their access, in Portal Modules apply the Reports Only preset. Result: a clean portal, centered on the deliverable, without sections that distract them.

A premium brand with your own domain

Situation: you want the experience to look 100% yours, not on a shared subdomain. What to do: in Portal Access Domain, connect and verify your own domain. Result: your clients enter a portal under your brand, consistent with your site. See Set up your portal.

Cut access without losing the relationship

Situation: an account is paused, but it could reactivate later. What to do: mark the client as Inactive instead of deleting them. Result: you cut access instantly and keep their configuration to reactivate them in one click.

Detect the clients who don't log in

Situation: you deliver through the portal but you don't know if they look at it. What to do: check the Insights tab and the last-access column, and reach out to the inactive ones. Result: you follow up with data and prevent the relationship from cooling off. See See your clients' activity in the portal.

Still have questions?

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