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Store your clients' credentials in the Vault

Updated 2026-07-14

In two lines: the Vault stores your clients' accesses —FTP, hosting, logins, API keys— in a single encrypted place. Instead of passing them over chat or keeping them in a spreadsheet, you centralize them and share them with your team with the permissions you decide.

What is the Vault for?

As an agency, you handle dozens of accesses that aren't yours: a client's hosting, their FTP, a platform login, an API key. Keeping them in chats, emails, or a spreadsheet is messy and risky.

The Vault solves that: it's a central place where each credential stays encrypted and available to whoever needs it on your team, without forwarding it around or exposing it.

How do I store a credential?

In Vault, use New credential. You give it a clear Title (for example, "cPanel Hosting Client X"), choose the Type, and fill in the data accordingly:

  • Login, FTP, SSH, Database, Hosting panel, API Key, WiFi, or Note.
  • Depending on the type, you fill in Username, Password, Host, URL, Port, or other fields.
  • If you need a new key, Generate password creates a strong one instantly.

You can also assign the credential to the client it belongs to, so you find it quickly.

Use the Notes for what the team should know (for example, "only change with notice to the client"). They're internal notes, visible to your team.

How do I use it later, without exposing it?

From the list, without having to type anything:

  • Reveal secret shows the password only when you need it.
  • Copy username, Copy password, and Copy URL take it to the clipboard to paste it where it belongs.

That way you work with the access without leaving it in plain sight for anyone.

Every time someone reveals a secret it's recorded in the credential's Activity —who and when—. That's why sharing accesses through the Vault gives more peace of mind than passing them over chat or a spreadsheet: there's always a trace of who used them.

Who can see each credential?

By default, the credential is available to your team. But you can restrict it: by choosing custom access, only the users you choose can see it. It's useful for sensitive accesses that not everyone should handle.

To understand your team's roles, see Roles and permissions: who can see and do what.

The Vault stores the credentials encrypted and controls who accesses each one, but security also depends on you: share each access only with whoever truly needs it.

Still have questions?

Ask MIA, the MB Suite AI assistant: open it with the MB AI button (⌘J) in the top bar. MIA knows the section you're in, so you can ask it directly about what you see on screen.